Privacy Policy
Last updated: 22 March 2026 · nPowerx Ltd, England & Wales
This Privacy Policy explains how nPowerx Ltd ("we", "us", "our") collects, uses, and protects information when you visit npowerx.com or use our services. We are committed to protecting your privacy and complying with applicable data protection laws including the GDPR.
1. Who We Are
nPowerx Ltd is a B2B software company registered in England and Wales. The data controller for this website is:
- Name: nPowerx Ltd
- Email: enquiry@npowerx.com
- Location: England and Wales, United Kingdom
2. Information We Collect
We may collect the following types of information:
- Contact form data: Name, email address, phone number, and message content when you submit the contact form.
- Analytics data: Page views, session duration, device type, browser, and approximate location via Google Analytics — only if you consent to cookies.
- Technical data: IP address, browser type, and referrer URL collected automatically by our hosting infrastructure (Cloudflare Pages).
3. How We Use Your Information
- To respond to enquiries submitted via the contact form.
- To understand how visitors use our website and improve our content (analytics, with consent only).
- To maintain the security and operation of our website.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Cookies
We use cookies in two ways:
- Essential cookies: A single cookie (
npowerx_cookie_consent) stored in your browser'slocalStorageto remember your cookie preference. This does not track you. - Analytics cookies (Google Analytics): Loaded only if you click Accept on our cookie banner. These cookies help us understand site traffic. You can decline at any time by clearing your browser's local storage.
Google Analytics data is processed by Google LLC. See Google's Privacy Policy for details.
5. Contact Form Processing
Contact form submissions are processed by FormSubmit.co, a third-party form handling service, which forwards your submission to our email. Please review FormSubmit's privacy policy for details on their data handling.
6. Data Retention
Contact form enquiries are retained in our email inbox for as long as necessary to respond to your request, then deleted. Analytics data is retained by Google Analytics per their default retention settings (up to 14 months).
7. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or the UK, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Withdraw consent for analytics cookies at any time.
To exercise any of these rights, email us at enquiry@npowerx.com. We will respond within 30 days.
8. Data Security
Our website is served over HTTPS. We do not store credit card details or sensitive financial information. Access to contact enquiries is limited to the site owner.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
10. Children's Privacy
Our services are intended for business clients and are not directed at individuals under the age of 16. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact
For any privacy-related questions or requests, contact us at: enquiry@npowerx.com